Load boards and programs | Carrier setup platform
RMIS carrier setup: what brokers check
Updated
RMIS is a carrier onboarding service owned by Truckstop, which announced the acquisition in March 2021. Each broker that uses it has its own carrier registration portal, listed in Truckstop's onboarding directory. RMIS checks your submitted qualifications and ongoing compliance, and it watches for suspicious IP addresses, VoIP signals and differences between your RMIS and DOT contacts.
At a glance
- Best for
- Carriers setting up with brokers that onboard through RMIS
- What it checks
- Submitted qualifications, ongoing compliance, suspicious IP addresses, differences between RMIS and DOT contacts, VoIP signals, plus identity and TIN matching (Pro)
- Brokers that mention it
- 4
Our take
RMIS compares the contacts you give it with the ones on your DOT record and watches how you connect. Make sure they match before you register.
Pros
- Registration starts from each broker's portal in Truckstop's onboarding directory
- RMIS asks for insurance updates at onboarding and before coverage expires
- Identity checks use a real-time selfie compared with your government ID
Cons
- Insurance updates come through your agent, with no carrier upload route that applies to everyone
- A changed agent or late producer response can leave your coverage information missing
- No detailed process for appealing a flag or correcting data is published
- Truckstop's privacy policy covers use of your data for analytics, AI and marketing
What RMIS checks and how to fix it
| What | RMIS | Source |
|---|---|---|
| Owned by | Truckstop, which announced on March 22, 2021 that it acquired RMIS | Its own page |
| What it checks | Submitted qualifications, ongoing compliance, suspicious IP addresses, differences between RMIS and DOT contacts, VoIP signals, plus identity and TIN matching (Pro) | Its own page |
| How you prove it's you | Your RMIS ID and ZIP, a verification code sent to your email, multi-factor authentication (MFA) and a real-time selfie compared with your government ID | Its own page |
| How insurance gets there | RMIS updates certificate data as it receives it from insurance producers, and it asks for updates at onboarding and before coverage expires A changed agent, a late producer response or a refusal to supply data can leave your coverage information missing. Updates come through your agent. No carrier upload route that applies to everyone is published. | Its own page |
| Create or claim your profile | Choose the relevant broker in Truckstop's onboarding directory Each broker has a carrier registration portal. | Its own page |
| Fix wrong data or a flag | Use the published RMIS support route for registration or identity problems Ask RMIS support how to appeal a flag or correct your data. | Its own page |
| What it does with your data | Truckstop collects registration, payment, identification, device and usage data for its services, for broader analytics, for AI and product improvement and for marketing Where Truckstop processes data on a business customer's behalf, that customer's policy governs the processing. | Its own page |
Brokers whose carrier pages mention RMIS
RMIS alternatives
| Name | Price | Authority age | Booking |
|---|---|---|---|
| Highway | Free carrier access |
Frequently asked questions
What does RMIS check?
Submitted qualifications, ongoing compliance, suspicious IP addresses, VoIP signals and differences between your RMIS and DOT contacts. Identity and TIN matching are part of its Pro tier.
How do I register with a broker through RMIS?
Choose the broker in Truckstop's onboarding directory. Each broker has its own carrier registration portal.
How do I verify my identity on RMIS?
You enter your RMIS ID and ZIP and a verification code sent to your email, complete multi-factor authentication and take a real-time selfie that RMIS compares with your government ID.
How does my insurance get updated in RMIS?
RMIS updates certificate data as it receives it from your insurance producer, and it asks for updates at onboarding and before coverage expires. Updates come through your agent, so a changed agent or a late response can leave your coverage information missing.
How do I fix a problem with my RMIS profile?
Use the published RMIS support route for registration or identity problems.