Load boards and programs | Carrier setup platform
Highway carrier setup: what brokers check
Updated
Highway is a carrier onboarding platform that brokers use to check your authority, insurance and identity before your first load. Carriers pay nothing. It also looks at lane history, equipment, shared contacts, digital fingerprints and fraud patterns, and it keeps monitoring after setup. C.H. Robinson and NTG both run carrier setup through Highway.
At a glance
- Best for
- Carriers setting up with brokers that onboard through Highway
- Cost to you
- Free carrier access
- What it checks
- Identity, authorization of your representative, insurance, authority, lane history, equipment, shared contacts, digital fingerprints and fraud patterns, with ongoing monitoring
- Brokers that mention it
- 11
Our take
Your broker picks Highway, so the part you control is a clean registration. Do it from your home country with your ID and phone at hand, and keep your agent close, since your agency sends the COI.
A Highway Certified Insurance Agency attests that its COIs and VIN-level coverage schedules are accurate and promises prompt notice of every policy change. Ask your agent whether it's one.
Pros
- A carrier identity team reviews concerns about how you're shown
Cons
- Some customers require vehicle location visibility for contract eligibility
What Highway checks and how to fix it
| What | Highway | Source |
|---|---|---|
| Owned by | Highway App, Inc. | Its own page |
| Cost to you | Free carrier access | Its own page |
| What it checks | Identity, authorization of your representative, insurance, authority, lane history, equipment, shared contacts, digital fingerprints and fraud patterns, with ongoing monitoring | Its own page |
| How you prove it's you | A government ID, a live photo match and proof that you are authorized to represent the carrier Register while you are physically in your country of origin. Use credentials issued there and a mobile number from an approved mobile carrier in that country. VPNs are not supported. | Its own page |
| How insurance gets there | Highway Certified Insurance Agencies attest to enforceable standards for accurate COIs, VIN-complete coverage schedules and prompt notice of every policy change, including cancellations and nonrenewals Certification shows on the platform and can be revoked if standards lapse. This describes the certified agency program. | Its own page |
| Create or claim your profile | Use Highway for Carriers on the web or in its carrier app | Its own page |
| Fix wrong data or a flag | Take concerns about unfair representation to the carrier identity team and access problems to support Highway's privacy choices describe requests to correct your My Account information. Flag removal is not guaranteed. | Its own page |
| What it does with your data | Highway uses identity and account data, plus location data you consent to, including from enabled ELD integrations, to provide services, meet customer requirements and prevent fraud Its policy also describes marketing. Customers can see carrier profile information. Vendors support its services and selected integrations receive information when used. Location sharing and some other disclosures depend on your consent or on services you enable. Some customers require vehicle location visibility for contract eligibility. | Its own page |
Brokers whose carrier pages mention Highway
Highway alternatives
| Name | Price | Authority age | Booking |
|---|---|---|---|
| RMIS |
Frequently asked questions
How do I verify my identity on Highway?
Have a government ID ready for a live photo match, plus proof you can act for the carrier. Register from your country of origin with a mobile number from an approved carrier there, and switch off any VPN.
How do I fix a flag on Highway?
Take it to Highway's carrier identity team, and send access problems to support. Removal isn't guaranteed.
Can I upload my own COI to Highway?
NTG's onboarding FAQ says no: your insurance agency provides and verifies it.